Case Study: Organisational Impact of Coaching by CARLOS SIMPSON Design Studio

CARLOS SIMPSON Design Studio partnered with Mentoring-Coaching Solutions to implement a high-impact coaching initiative for a multinational technology company. Operating primarily online with freelancers and contractors, the studio sought to strengthen leadership agility, enhance collaboration across departments, and support the company’s vision for innovation and digital transformation.

Project Overview This year-long coaching initiative targeted senior executives, including C-suite leaders and departmental heads. Leveraging the expertise of both CARLOS SIMPSON Design Studio and Mentoring-Coaching Solutions, evidence-based methodologies such as Kirkpatrick’s Model of Training Evaluation and 360° Feedback were employed to deliver measurable outcomes aligned with organisational objectives.

Key Objectives

  1. Enhance decision-making agility to respond to market volatility.
  2. Foster interdepartmental collaboration to drive innovation.
  3. Align leadership behaviours with strategic goals of digital transformation.

Methodology

  1. Kirkpatrick’s Model of Training Evaluation:
    • Reaction: Participant surveys recorded a 95% satisfaction rate with the coaching sessions.
    • Learning: Pre- and post-coaching assessments revealed a 35% improvement in strategic thinking and problem-solving abilities.
    • Behaviour: Multi-stakeholder feedback identified a 30% enhancement in cross-functional collaboration, as observed by team members and peers.
    • Results: Organisational metrics demonstrated a 25% increase in successful project deliveries and a 20% improvement in operational efficiency.
  2. 360° Feedback:
    • Comprehensive feedback from supervisors, peers, and direct reports highlighted a 40% improvement in communication effectiveness and leadership presence.
    • Team members reported a 35% increase in engagement, correlating with improved transparency and trust.

Outcomes

  1. Leadership Agility:
    • Executives reported a 30% improvement in their ability to navigate complex and ambiguous challenges.
    • Decision-making speed increased by 20%, with critical issue response times reduced by 15%.
  2. Cross-Functional Collaboration:
    • Interdepartmental initiatives grew by 25%, fostering alignment between business units.
    • Emotional intelligence and active listening skills, developed during coaching sessions, were key drivers of this enhanced collaboration.
  3. Strategic Alignment:
    • Leadership behaviours were aligned with the company’s digital transformation strategy, resulting in a measurable 20% improvement in project execution efficiency.
    • Succession planning initiatives prepare key leaders for future strategic roles, ensuring continuity and organisational resilience.

Conclusion This case study exemplifies the significant organisational benefits realised through tailored coaching programs by CARLOS SIMPSON Design Studio in partnership with Mentoring-Coaching Solutions. The integration of Kirkpatrick’s Model and 360° Feedback provided a robust framework for evaluating both immediate and long-term impacts.

By fostering leadership agility, enhancing collaboration, and aligning behaviours with strategic objectives, the initiative delivered tangible results. These outcomes underscore the value of evidence-based coaching methodologies in driving sustainable growth and innovation, reaffirming CARLOS SIMPSON Design Studio’s commitment to empowering organisations through effective leadership development.